Tickets: Changes, Refunds & Transfers

Ticket Registration

To register for SoulZouk Festival, follow registration instructions in the event details.

To register for our other events, send an email with your name & whether you’re primarily a lead or follow to Event registration is completed once we receive your participation fee. You will receive a registration confirmation before the event.  

For our monthly Prática sessions, registration is not needed.

Exchanges & Transfers

All tickets are personalized and non-refundable. However, they can be transferred to another person up to 7 days prior to the event. If you want to exchange the name on a ticket, please contact us directly. Also, in exceptional cases, we try to find a solution directly with you, so if you have any questions, please don’t hesitate to let us know!

If you’re considering taking over a ticket from someone else, make sure to contact us directly to be sure the ticket is legitimate. To be sure it’s not a scam, do not buy tickets from someone online without checking with us first.

For transfers, please observe the following conditions:

  • Request transfer via email with both the new and the old ticket holder in the loop
  • Transfer is confirmed after written confirmation from Zoukernatural to both of you
  • Note: Both persons in the exchange must take the same dance role
  • In case of a waiting list, we will refund and distribute the vacant spot.